Customer Testimonials

Mike Crowley is The Car Guy That Cares!!

I didn’t end up purchasing a vehicle but when I walked in Mark came and helped me around and was extremely kind, Highly recommend!

Alex and team at Treasure Valley Subaru were fanatic to work with! And super patient with us as well. Our daughter LOVES her Crosstrek and we feel so good about the safety that surrounds her being in a Subaru. Would recommend Alex to anyone looking for a Subaru!

Shay was great didn't think I would get approved for a loan but they made it happen

Alex Milkman helped me buy my first Subaru Outback! He was so kind and helpful making sure I get the best price and car for my needs.

It was super simple to buy my Outback from Alex Milkman!

Short version: they provided a quote to buy my vehicle that they did not honor after I arrived. Regardless of other mitigating factors, I cannot recommend dealing with a business that doesn't honor their word. Longer version: there were a lot of positives here. I posted my car for sale to an internet site, who referred me to TVS and provided me with a quote to buy the vehicle, I just had to come out to sign the papers. So I blocked off time on my Saturday afternoon to come out and do so. The receptionist was pleasant and ... Read More

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Google - Nov 9, 2026

Short version: they provided a quote to buy my vehicle that they did not honor after I arrived. Regardless of other mitigating factors, I cannot recommend dealing with a business that doesn't honor their word. Longer version: there were a lot of positives here. I posted my car for sale to an internet site, who referred me to TVS and provided me with a quote to buy the vehicle, I just had to come out to sign the papers. So I blocked off time on my Saturday afternoon to come out and do so. The receptionist was pleasant and connected me with a salesman named Shea, who was also very pleasant and personable. He'd probably be a great guy to buy from. He reached out to someone in the used car department to finish the process but remained to speak with me, which I appreciated. The vibe in the building was far more positive than the aura of quiet desperation one normally encounters in a dealership. However, after the hour to get there and however long I spent cooling my heels (chatting or not), Shea eventually came back and said that his used sales manager would absolutely not honor the quote (he'd even kindly drawn a big X through the paper copy I'd sent.) They claimed that, while they did have the internet company representing them, that this quote was not what they'd signed on for with them, and that it was all a mistake. They did buy me $20 worth of gas for my trouble, but the afternoon was shot and I didn't have the vehicle sold. I'd turned down an offer earlier that day that was fairly close because I had this one in hand and had no clue they might not honor it. So are they bad folks? As far as car dealerships go, they seem better than most. I toned down my review significantly because of the efforts they made. But when you make a commitment to someone, particularly in writing, it needs to be honored. They might not've made much on reselling the vehicle if what they told me was true, but what is a break-even sale in the grand scheme of some ol' grunt like me getting on Google and hurting their ranking with a negative review? Honor your word and good things tend to come your way.

Mark Barcellos was our sales consultant. He was so amazing to work with, patient, kind and made us feel like our time was of value. I honestly cant say enough great things. Our new car is amazing and I couldn't be happier with our experience and purchase. Thank you Mark for a great day, also thank you to all the Subaru team for all the extra work we dont see behind the scenes to make the car dream a reality. You all are great!

Dakota and Mark were great. Very kind and helped make getting this car a reality for us! Thanks so much!

Dakota was amazing!! He was not pushy in anyways and Mark from Finance was incredible as well! They did not pressure us in any way, which we really appreciated!

We have never had a bad experience here!

Great experience Tommy Lynch was great to work with

I cannot say enough good things about Alex Milkman and the experience we had working with him at Treasure Valley Subaru! My aunt absolutely HATES car shopping and pretty much everything that comes along with dealing with dealerships and salespeople. Her last vehicle purchase was back in 1992, when she bought a Toyota pickup that, believe it or not, is still going strong today! I went into Subaru with the intention of looking at both the Forester and Crosstrek for my aunt. I met Alex in the parking lot, and he was incredibly friendly from the very beginning. I explained that ... Read More

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Google - Nov 7, 2026

I cannot say enough good things about Alex Milkman and the experience we had working with him at Treasure Valley Subaru! My aunt absolutely HATES car shopping and pretty much everything that comes along with dealing with dealerships and salespeople. Her last vehicle purchase was back in 1992, when she bought a Toyota pickup that, believe it or not, is still going strong today! I went into Subaru with the intention of looking at both the Forester and Crosstrek for my aunt. I met Alex in the parking lot, and he was incredibly friendly from the very beginning. I explained that I was shopping on her behalf and gave him a little background about her feelings toward the car-buying process. I also asked if I could take a Forester home so she could look at it without having to deal with the dealership environment. Alex was completely on board and understood exactly where we were coming from. I took the Forester home, and my aunt was able to look it over in peace, without anyone hovering over her or making her feel pressured. She was able to take it for a test drive and really get a feel for the vehicle on her own terms. She loved it right away! She was also interested in checking out the Crosstrek, so I brought the Forester back and Alex had one ready for me. No hesitation, no questions, no hassle. He was simply happy to help. We repeated the same process, and although she ultimately leaned toward the Forester, she wanted a little more time with it before making her decision. I reached out to Alex by text, explained the situation, and once again, he was immediately willing to accommodate us. When my aunt and I returned to the dealership, Alex had the Forester pulled off to the side, away from all the hustle and bustle. He greeted us, walked us over to the vehicle, answered a few questions, and then gave my aunt the space and privacy she needed to look it over. He even made sure other salespeople left her alone so she could take her time. That might seem like a small thing to some people, but it meant EVERYTHING to my aunt. When she was finally ready to move forward, Alex made the purchasing process as simple and stress-free as possible. There was no pressure, no uncomfortable sales tactics, and no feeling of being rushed. Just someone who genuinely seemed to care about making sure his customer was comfortable and happy. My aunt is now the proud owner of a 2026 Subaru Forester, and she couldn’t be happier! More importantly, she walked away from a car-buying experience actually feeling good about the process. Alex, thank you for going above and beyond. You didn’t just sell my aunt a car; you made an experience she normally dreads into something she genuinely enjoyed. Your patience, understanding, and willingness to work around her needs did not go unnoticed. If you’re looking for someone who will treat you like a person rather than just another sale, ask for Alex Milkman. We couldn’t have asked for a better experience!

Shay was AMAZING to work with! Im so excited for this new journey. Thank you for being so great! My husband is looking forward to Jake clearing trails 🙂

Teya was extremely helpful in finding us our new car, thank you so much!

We were looking for a new truck and happened to end up at TVS. Shay ended up helping us with a 2019 F150. He had also taken the trade in from the previous owners which added a level of comfort knowing that he had knowledge of the condition, which is immaculate. He did not apply any pressure, it was different than any car buying experience I have experienced. It felt like he was on our side when it came down to it. We found TVS and Shay to be too notch! Thank you Shay! Steve

Jason was very professional and helpful from the moment I walked into the dealership..very honest and straightforward. Told him what I was looking for and he was able to help me get into a new car 2026 .very satisfied and recommend anyone to ask for Jason for his assistance

Mark & Alex were great to work with! Answered questions and showed us all the items we wanted to see before making the purchase. Comfortable no-pressure sales people.

They are a very easy and super comfortable to work with specially the class man Logan very patient with me and very easy to talk too thank you Subaru.

Jake and Logan were so amazing! They were each extremely helpful, knowledgeable and professional! They made the experience of buying a car simple and smooth! Thanks Jake and Logan! We will definitely be return customers!

That were very helpful in getting our son a new vehicle. Logan was awesome. Thank you so much.

Teya was amazing helping me choose a new Subaru forester. I highly recommend her when choosing your new vehicle.

ABSOLUTELY LOVED SUBARU!!! jake rapp and alex milkman, i cannot express my gratitude for these guys and helping me out with getting my very first car for an amazing price and amazing car! much love❤️

Fernando was great super helpful and very patient as well as knowledgeable. This is our first Subaru

If you're EVER in the business at looking at getting a new or used vehicle I definitely recommend Peter Woog. He ACTUALLY knows EVERYTHING about literally EVERY vehicle! Very knowledgeable! He'll break down every function of the vehicle. Its purpose, when to use it, when's the best time to, how to get the best out of a vehicle, the best vehicle that will suit you and your lifestyle, why you should purchase the vehicle etc. He will never steer you wrong and will ALWAYS look out for your well being. Super good dude and the heart he ... Read More

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Google - Oct 30, 2026

If you're EVER in the business at looking at getting a new or used vehicle I definitely recommend Peter Woog. He ACTUALLY knows EVERYTHING about literally EVERY vehicle! Very knowledgeable! He'll break down every function of the vehicle. Its purpose, when to use it, when's the best time to, how to get the best out of a vehicle, the best vehicle that will suit you and your lifestyle, why you should purchase the vehicle etc. He will never steer you wrong and will ALWAYS look out for your well being. Super good dude and the heart he has for his life, your life and his career won't be found anywhere else! He is well trained and is ALWAYS seeking more training on how to better not only himself but how to be better for you! There's a reason why he's top salesman of the month almost every month! If its Peter you choose you won't ever lose! You won't go wrong! Happy hunting!

I had a great experience purchasing a gently used Subaru from Treasure Valley Subaru. From no pressure sales, knowledgeable and friendly staff, great support throughout the process, Alex Milkman and Melvin McCune made me feel like family. Thank you!

Thanks to Alex Milkman for making my Forester purchase a positive experience. Alex was particularly knowledgeable about features of the various models.

Got a 22 wrx super clean and affordable 👌

Brady was the salesman that assisted me and he was great. Being an older person attempting to purchase a car felt overwhelming. He met me in the lot and I had my list. He took the time to go over the list and explain how the vehicle works. Then I told him I would think it over. (Honestly didn’t care for the financial side of things it seems like a game of waiting). Came back couple weeks later the vehicle was still available. Had more questions for Brady and he willingly answered all of them and I didn’t ... Read More

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Google - Oct 25, 2026

Brady was the salesman that assisted me and he was great. Being an older person attempting to purchase a car felt overwhelming. He met me in the lot and I had my list. He took the time to go over the list and explain how the vehicle works. Then I told him I would think it over. (Honestly didn’t care for the financial side of things it seems like a game of waiting). Came back couple weeks later the vehicle was still available. Had more questions for Brady and he willingly answered all of them and I didn’t feel stupid for not fully understanding newer model vehicles. This is the newest vehicle I have ever owned. He was kind, patient and willing to help in every way. It was so appreciated.

Had a great experience with our purchase.

Great experience lots of help everyone was so friendly

Great experience and knowledgeable sales staff! Alex in sales and Alex in service are both very helpful!! We recommend Treasure Valley Subaru!

Fernando was fantastic. He really helped me deal with a tough situation.

I just want to take a moment to recognize Tyler, the service manager at Treasure Valley Subaru. Not only is Tyler incredibly easy to talk to and communicate with, but he genuinely goes above and beyond to take care of his customers. I’ve had nothing but problems with a used vehicle I purchased, and Tyler has done absolutely everything in his power to make a frustrating situation as easy as possible. From making sure I have a loaner vehicle to exploring every possible option for getting additional parts and services covered, he’s consistently gone the extra mile. I ... Read More

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Google - Oct 21, 2026

I just want to take a moment to recognize Tyler, the service manager at Treasure Valley Subaru. Not only is Tyler incredibly easy to talk to and communicate with, but he genuinely goes above and beyond to take care of his customers. I’ve had nothing but problems with a used vehicle I purchased, and Tyler has done absolutely everything in his power to make a frustrating situation as easy as possible. From making sure I have a loaner vehicle to exploring every possible option for getting additional parts and services covered, he’s consistently gone the extra mile. I even asked him to look into a few warranty-related issues, and he was more than happy to see what could be addressed while my vehicle was already in for service. My family and I are incredibly grateful for the entire team at Treasure Valley Subaru, but I especially want to recognize Tyler. It’s rare to find someone who genuinely cares this much about making sure their customers are taken care of. Thank you, Tyler, for everything you’ve done!

2 hour wait for an oil change with an appointment is excessive.

Forest was an amazing salesman and a great person overall ! If given the option definitely consider working with him !

Treasure Valley Subaru is friendly, responsive, low pressure-a great buying experience. AND I LOVE DRIVING MY NEW SUBARU FORESTER. See Alex Milkman, he'll help you find the right car.

Treasure Valley Subaru wow oh wow. The Milkman and team came through during a very hard approval. I would definitely return to this business all day long. If you ever need a dependable ride call them and ask for the Milkman.

Fernando needs to get a raise please what a wonderful guy i cant express it any better i heard him on the radio

We had a great experience with the sales team, but unfortunately, our experience with the maintenance department has been extremely frustrating. Since purchasing our vehicle a couple of years ago, we have experienced numerous issues with components failing, inconsistent communication, and repairs that we were told would be completed but were not. Most recently, our check engine light came on, shortly after a repair with the the intake manifold. This had somehow been cracked from a different repair they have done and needed to be replaced. The extended-crank issue we have been reporting since we first purchased the vehicle is ... Read More

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Google - Oct 17, 2026

We had a great experience with the sales team, but unfortunately, our experience with the maintenance department has been extremely frustrating. Since purchasing our vehicle a couple of years ago, we have experienced numerous issues with components failing, inconsistent communication, and repairs that we were told would be completed but were not. Most recently, our check engine light came on, shortly after a repair with the the intake manifold. This had somehow been cracked from a different repair they have done and needed to be replaced. The extended-crank issue we have been reporting since we first purchased the vehicle is happening more frequently. Despite repeatedly bringing this issue to their attention, they have refused to address it because they claim they cannot “duplicate” the problem. It is incredibly frustrating to continue experiencing the same issue without a resolution, especially after the vehicle has spent an extended amount of time in their possession. We have received conflicting explanations regarding the extended-crank issue. One person suggested it could be a fuse relay, while another dismissed that possibility and replaced the key fob battery instead. After researching similar models and symptoms ourselves, we found information suggesting a possible fuel-delivery issue, including a failing fuel pump. However, since they can't "duplicate" the issue, they have ignored it. We were eventually told that we would need to take the vehicle to the Jeep dealership Nextdoor because they were unable to diagnose the problem. We were informed there would be a two-week wait and that they would contact us afterward to help get the issue taken care of. It has now been more than two weeks, and we have yet to receive a follow-up call. They also said this repair would be covered by them since it has been an ongoing issue. We have also had issues with front-end repairs and an alignment. We were specifically told that an alignment would be completed and fully covered. When we picked up the vehicle, the alignment had not been done, and the vehicle was driving worse than before. Even more concerning, the paperwork stated that we had “declined” the alignment, despite being told it would be completed. We also began hearing a popping sound when turning the steering wheel after the repairs. We later brought the vehicle back for the alignment, to have a failing motor mount replaced under the parts warranty, and to have that pop sound addressed. We were told the shop foreman was handling the repair and that the vehicle was already on the racks a day after we dropped it off. After following their recommendation to replace the tires before the alignment, we picked up the vehicle and discovered that the failing motor mount had never been replaced and they tried to say that we wanted them to wait until we had tires put on to replace it, which was incorrect. This isn’t the first time we’ve been told one thing, only to find out something different when we pick up the vehicle or look at the paperwork. We have also received inconsistent explanations about warranty coverage, leaving us confused about which repairs were covered and why. We have also tried calling the dealership after the check engine light appeared and have not received a call back. This is frustrating, especially with all the ongoing issues we have had with the vehicle and the amount of time they have already had it. Update: it’s been over a week since they responded and they have not reached out.

I had the pleasure of working with Logan, Dakota and Rob to find a late model, low mileage AND affordable AWD van for Caldwell Meals on Wheels to replace our van. They found exactly what we needed and made us a great deal as well! If you want a great deal AND great service go see Treasure Valley Subaru!

Shay Lawley was extremely friendly and down to earth did not push me into a sale. Instead made me feel comfort and ease with my purchase.

Shopping at TVS was a great experience. Our salesmen Corbin, never made my wife and I feel pressured to buy a car from them but rather helped us every step of the way to find what fit us, keeping as best as he possibly could inside our parameters. Martin (sorry if I misspelled it) our finance guy, was very friendly and did a great job explaining our options and potential add ons. On top of that he was fantastic at entertaining our kid while explaining our benefits. We did a have a hiccup with financial means, however it was not ... Read More

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Google - Oct 17, 2026

Shopping at TVS was a great experience. Our salesmen Corbin, never made my wife and I feel pressured to buy a car from them but rather helped us every step of the way to find what fit us, keeping as best as he possibly could inside our parameters. Martin (sorry if I misspelled it) our finance guy, was very friendly and did a great job explaining our options and potential add ons. On top of that he was fantastic at entertaining our kid while explaining our benefits. We did a have a hiccup with financial means, however it was not TVS fault and with some exploration, Jake and his team found that our bank had misplaced funds. Upon finding that out, they immediately fixed the situation. I will definitely be shopping here again 10/10

Shay and Tawni are the coolest in all the land.

Great place to find a new Subaru

I had been shopping around for a few days for a vehicle after being in an accident and from the moment I walked into this dealership, the experience was nothing but positive. Everyone was kind, knowledgeable, outgoing, and professional. Forrest was the salesperson who helped me, and he made the entire buying process so easy and comfortable. Talking with him felt more like talking to a friend than a salesperson which made such a difference in my experience. He took the time to listen to what I wanted in a vehicle and made sure my needs were being met without ... Read More

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Google - Oct 15, 2026

I had been shopping around for a few days for a vehicle after being in an accident and from the moment I walked into this dealership, the experience was nothing but positive. Everyone was kind, knowledgeable, outgoing, and professional. Forrest was the salesperson who helped me, and he made the entire buying process so easy and comfortable. Talking with him felt more like talking to a friend than a salesperson which made such a difference in my experience. He took the time to listen to what I wanted in a vehicle and made sure my needs were being met without ever making me feel pressured to buy. That really stood out to me, especially after visiting other dealerships where the experience and atmosphere were very different. Nathan in the finance office was also incredibly helpful and made the paperwork and signing process quick, easy, and stress free. He answered all my questions and made sure everything was straightforward. From start to finish, the customer service was excellent, and I truly appreciate how welcoming, helpful, and genuine everyone was. I’m very happy with my experience and would absolutely recommend this dealership to anyone looking for a great car buying experience!

Friendly and professional. Really liked Oscar and Mel! They were very helpful

I bought a wrx recently, I was helped by Brian Mosich, great service very chill and calm and gets the job done.

Corbin and Sam helped me today. Most car salesmen feel like they’re out to help themselves, but these guys were out to help us out and it was a positive experience!

We had a great experience purchasing a used car from Treasure Valley Subaru! Dylan, Sam, and Nate were all fantastic to work with. From start to finish, the process was straightforward, transparent, and genuinely stress-free. We really appreciated that there was no pressure or attempt to haggle us. Everyone was upfront and straightforward about the pricing, which made the entire experience feel honest and refreshing. Dylan, Sam, and Nate also worked really well together as a team to make sure we were taken care of and happy throughout the process. It’s clear that customer service is a priority here, ... Read More

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Google - Oct 6, 2026

We had a great experience purchasing a used car from Treasure Valley Subaru! Dylan, Sam, and Nate were all fantastic to work with. From start to finish, the process was straightforward, transparent, and genuinely stress-free. We really appreciated that there was no pressure or attempt to haggle us. Everyone was upfront and straightforward about the pricing, which made the entire experience feel honest and refreshing. Dylan, Sam, and Nate also worked really well together as a team to make sure we were taken care of and happy throughout the process. It’s clear that customer service is a priority here, and we would absolutely recommend Treasure Valley Subaru to anyone looking for a positive car-buying experience. Thank you, Dylan, Sam, and Nate!

Imagine your 87 year old mom comes to you in tears because a bunch of error lights pops up on her dash and she goes to Treasure Valley Subaru and they tell her it's going to be $9000 for a new wiring harness. So she called me (her son) and I came over to see the problem. After a brief visit at O'Riley's auto parts, they read the OBD code: P0172, bad MAF sensor. Having had this issue in my first Subaru years ago, I knew that it likely could be cleaned and work fine. So I cleaned it ... Read More

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Google - Oct 1, 2026

Imagine your 87 year old mom comes to you in tears because a bunch of error lights pops up on her dash and she goes to Treasure Valley Subaru and they tell her it's going to be $9000 for a new wiring harness. So she called me (her son) and I came over to see the problem. After a brief visit at O'Riley's auto parts, they read the OBD code: P0172, bad MAF sensor. Having had this issue in my first Subaru years ago, I knew that it likely could be cleaned and work fine. So I cleaned it and had the parts store clear the code. Problem gone. So tell me that somehow I'm a better Subaru tech than one at TVS. What does that tell you about them? I say they are crooks. Watch out. They should be ashamed for trying to rip off an old lady. I'm VERY PO'd about this. She paid $250 for the "diagnosis" which should have been them cleaning the MAF sensor and calling it done. We would be happy customers now and not questioning their inegrity. Mom told me one of the reps told her that her car is very much in demand these days (it's the turbo version of the Forester). I think TVS tried to get my mom's car with this high estimate. With all the 5 star reviews, please explain this experience in a way that makes sense. I'll wait. Nope, not going to contact you for gaslighting. Thanks anyway. You of all people should know about common issues with Subarus. Dirty MAF sensors are very common. Did you not scan the OBDII port first thing? How long have you been in business? This is VERY clear to me and no amount of you trying to smooth it over is going to work. Best of luck ruining your business being shady. Lots of negative reviews similar to mine here. Maybe one day you will realize that trust makes a dealership and once it's gone you will probably never get it back. So to answer my own question: there is no way to explain this one away. You showed your hand. I only hope others check reviews before they attempt to do business with you crooks and get ripped off, too. Update: Rob, if you are willing to refund all of the $250 that my mom paid for the diagnostic, we will not pursue other remedies, such as contacting the attorney general's consumer protections division or other remedies that are available to us, and consider this matter closed. You may state your intentions here in your comments or call my mom at the phone number you have from the invoice of the work performed. She has the same last name as I do. The email on the invoice is incorrect. I await your response. Update 10/2: Thank you Rob for calling and talking to my mom. For those reading this review, Rob offered a full refund of the diagnostic fee and included a free tank of gas for our troubles. I have a couple of comments on this I would like to give: 1. Considering you are the GM, Rob and have been there for 6 years you say, you either know about this behavior from your diagnostic technicians or you don't. If you do, you jeopardize the entire business and possibly your Subaru charter (honestly, I don't know how that works exactly) and I think that is something you should really think about. If you don't know of this behavior of your team on the other hand, I would think that you need to look at firing those that are responsible. A serious error (if indeed that was the case) like this would show a tremendous failure of knowledge of your tech staff at the very least. Clearly whomever created the invoice/estimate should have been as skeptical as we were of this repair diagnosis. To let you know, I've contacted Subaru corporate to report this as Subaru has a right to know the quality of the services their name is tied to. I hope that this experience and whatever may occur as a result is an eye opener for you regardless of what the real cause of this egregious "mistake" was. Good luck. Edit 10/9/2026: So Rob did indeed refund the $250 diagnostic fee and will be filling my Mom's gas tank when she's ready to have it filled. I received an email from Rob apologizing again about having "failed" us. He gave no explanation as to how this gross error occurred. Caveat emptor.

I was very dissatisfied with my experience. First, I want to say that our Salesperson, Dylan, was amazing. His Sales Manager was not. I purchased a 2020 Forester in September 2026. At the time, we argued extensively with the Sales Manager about the Forester's tires. We believed they were too worn; he insisted they met the standard, although he couldn't seem to find a tire gauge to prove his point. Two weeks later, a friend who owned and operated a full service tire sales and service center for 30 years cautioned me that the tires were not safe. He said the ... Read More

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Google - Oct 1, 2026

I was very dissatisfied with my experience. First, I want to say that our Salesperson, Dylan, was amazing. His Sales Manager was not. I purchased a 2020 Forester in September 2026. At the time, we argued extensively with the Sales Manager about the Forester's tires. We believed they were too worn; he insisted they met the standard, although he couldn't seem to find a tire gauge to prove his point. Two weeks later, a friend who owned and operated a full service tire sales and service center for 30 years cautioned me that the tires were not safe. He said the tread is about 4/32nd, and would not perform on wet roads or for winter driving. He stated I would need new tires before winter sets in. This friend is now retired so does not benefit, in any way, from his recommendation.

I was very dissatisfied with my experience. First, I want to say that our Salesperson, Dylan, was amazing. His Sales Manager was not. I purchased a 2020 Forester in September 2026. At the time, we argued extensively with the Sales Manager about the Forester's tires. We believed they were too worn; he insisted they met the standard, although he couldn't seem to find a tire gauge to prove his point. Two weeks later, a friend who owned and operated a full service tire sales and service center for 30 years cautioned me that the tires were not safe. He said the ... Read More

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DealerRater - Oct 1, 2026

I was very dissatisfied with my experience. First, I want to say that our Salesperson, Dylan, was amazing. His Sales Manager was not. I purchased a 2020 Forester in September 2026. At the time, we argued extensively with the Sales Manager about the Forester's tires. We believed they were too worn; he insisted they met the standard, although he couldn't seem to find a tire gauge to prove his point. Two weeks later, a friend who owned and operated a full service tire sales and service center for 30 years cautioned me that the tires were not safe. He said the tread is about 4/32nd, and would not perform on wet roads or for winter driving. He stated I would need new tires before winter sets in. This friend is now retired so does not benefit, in any way, from his recommendation.

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Jamie was so helpful and patient with all our questions. Also very knowledgeable. Would definitely recommend!

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I've been taking my vehicles here for years for oil changes. Never had an issue doing their express oil change, usually in and out in 40 minutes. Took two of our subarus here today as normal and get told its going to be 2-3 hours because we don't have an appointment. If your not doing express oil changes anymore, take the sign down and let your long time customers know. You call, text and email us all the time about buying or trading in, so guess what let us know you don't do a service you've done ... Read More

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Google - Sep 19, 2026

I've been taking my vehicles here for years for oil changes. Never had an issue doing their express oil change, usually in and out in 40 minutes. Took two of our subarus here today as normal and get told its going to be 2-3 hours because we don't have an appointment. If your not doing express oil changes anymore, take the sign down and let your long time customers know. You call, text and email us all the time about buying or trading in, so guess what let us know you don't do a service you've done for years! Plus you still have express services showing on your website!

Had an apointment for just an oil change at 11am, quoted an hour and a half for the services which seems long but ok. An hour and fourth minutes later I ask if there's any updates as I had another apointment across town for 1pm to which I was told my car hadn't been started yet, after expressing my need to make another apointment across town they completed the oil change in a flat 15 minutes, so why would a customer be sitting waiting almost 2 hours for a 15 minute service, if it's to do with other customers before ... Read More

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Google - Sep 3, 2026

Had an apointment for just an oil change at 11am, quoted an hour and a half for the services which seems long but ok. An hour and fourth minutes later I ask if there's any updates as I had another apointment across town for 1pm to which I was told my car hadn't been started yet, after expressing my need to make another apointment across town they completed the oil change in a flat 15 minutes, so why would a customer be sitting waiting almost 2 hours for a 15 minute service, if it's to do with other customers before hand just set a different apointment time and space your services out accordingly, not rocket science. I bought the car 3 months ago from this dealership and was told oil changes through them would be $90. Today upon checking out i was told to pay$121 when I asked about the increase in price I was told with overseas events oil is costing more but I bought the car during these events and was quoted the price of $90 still during said events. I will be going elsewhere for my oil changes as I do not have 2+ hours to waste on a 15 minute task

Called for oil change quote, $115 for a Crosstrek (4qt). Tried to explain I don't need a tire rotation or any extra, just oil... No that's just their price. She hung up on me mid sentence. Called Larry Miller Subaru, $50 no hassle or rude children. Ye be warned.

Bought my car from here and saw your AI slop commercial and i regret giving money to this establishment. Take some time and creativity to produce a real commercial instead of asking AI to generate something. Local business won’t even hire local artist anymore.

Came in for an oil change took over an hour… got an estimate on an urgent matter, approved the maintenance to be done … they come to get me to check out and then that is when they see I approved this urgent matter told me 30 minutes and about 1 1/2 hours later I was still waiting. Spent over 3 hours for an oil change SO EXTREMELY DISAPPOINTED! I had 2-3 employees comment on how long I was waiting such xx I’m so xxxxxx

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I’m make an appointment to have my car serviced. I don’t expect to wait two plus hours for oil change. And the service writers that I have used for the last two years and trust are gone.

Contacting you to express my deep dissatisfaction with the service received today, 7/13/26. I scheduled a oil change for 2:00 pm with the service department. Whomever trained Alex W and Bryce B failed. Miserably. In the 2 1/2 hours it took to do an oil change, never once did anyone update me on why the service was taking abnormally long. I had to go back to ask another service advisor on my own. I was amazed at the shameless attitude of Alex W, who gave me a sales pitch, no apology but a sales pitch, before handing me my paperwork and it was evident ... Read More

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DealerRater - Jul 13, 2026

Contacting you to express my deep dissatisfaction with the service received today, 7/13/26. I scheduled a oil change for 2:00 pm with the service department. Whomever trained Alex W and Bryce B failed. Miserably. In the 2 1/2 hours it took to do an oil change, never once did anyone update me on why the service was taking abnormally long. I had to go back to ask another service advisor on my own. I was amazed at the shameless attitude of Alex W, who gave me a sales pitch, no apology but a sales pitch, before handing me my paperwork and it was evident he and Bryce B found the whole thing amusing. Guess that is what your customer base is for, the entertainment of the service staff. If this is how you prefer to have TVS represented, these two have hit it out of the park. If I did not have a "service" contract with TVS, I probably would not return. Do better, if not for your clients for your company.

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I made a recent trip to Treasure Valley Subaru in Nampa, Idaho. The care and service I received was exceptional! From the moment I arrived at the Service Department, Ben Desman went above and beyond to make me feel welcome. He listend to my concerns related to my wife's Subaru Forester and exceeded my expectations answering questions I had and getting my repair needs taken care of. While I was there, I visited the Parts Department for some parts I was in need of for a repair I wanted to perform myself. Again, exceptional service was provided by Dustin ... Read More

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DealerRater - Apr 29, 2026

I made a recent trip to Treasure Valley Subaru in Nampa, Idaho. The care and service I received was exceptional! From the moment I arrived at the Service Department, Ben Desman went above and beyond to make me feel welcome. He listend to my concerns related to my wife's Subaru Forester and exceeded my expectations answering questions I had and getting my repair needs taken care of. While I was there, I visited the Parts Department for some parts I was in need of for a repair I wanted to perform myself. Again, exceptional service was provided by Dustin Shalz at the Parts Counter. He took the time to research what parts I would need and ensured I left with what I needed to complete the job without having to make multiple trips. These 2 gentlemen have earned my loyalty and business for as long as I'm a Subaru owner. Treasure Valley Subaru will be the place I will take my business, for life1

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Reached out to the sales team as they had a truck I was interested in. Provided all info as i could to try to secure financing. After they ran my credit checks, they informed me someone came behind me and they sold it knowing I was interested and trying to purchase. I was then ignored by the sales rep helping through text when I asked questions. Horrible way to do business. Just goes to show you are important only when trying to make a sale but not so if you aren’t. Personally go to a dealership who is willing ... Read More

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Google - Apr 7, 2026

Reached out to the sales team as they had a truck I was interested in. Provided all info as i could to try to secure financing. After they ran my credit checks, they informed me someone came behind me and they sold it knowing I was interested and trying to purchase. I was then ignored by the sales rep helping through text when I asked questions. Horrible way to do business. Just goes to show you are important only when trying to make a sale but not so if you aren’t. Personally go to a dealership who is willing to always be there for you no matter if you are just looking or ready to buy.

Love the car , the service department ( Dillon) has room to improve .

Had my rear differential oil changed at a different shop not even 3 months ago, this dealership claimed that the oil in there was black and said I needed to do it again, so I went back to the shop I had it done at and they showed me a side by side of the oils and it was clearly almost new. This dealer is okay with lying to their customers, never go here.

Do not recommend this dealership. They clearly do not value their customers’ time or show basic courtesy. I called ahead to ask about the availability of a specific vehicle and was told it was still available. They scheduled me for an appointment later that same day to come in and purchase it. Because of this, both my dad and I took time off work and drove over an hour and a half to get there. When we arrived, we were told the vehicle had already been sold earlier that day. No one ever called or texted to let us know ... Read More

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Google - Mar 4, 2026

Do not recommend this dealership. They clearly do not value their customers’ time or show basic courtesy. I called ahead to ask about the availability of a specific vehicle and was told it was still available. They scheduled me for an appointment later that same day to come in and purchase it. Because of this, both my dad and I took time off work and drove over an hour and a half to get there. When we arrived, we were told the vehicle had already been sold earlier that day. No one ever called or texted to let us know it was no longer available, even though they had scheduled the appointment with us. This resulted in a completely wasted trip and lost time from work. What was even more frustrating was the lack of accountability. Instead of acknowledging the mistake, they immediately tried to pressure us into looking at and purchasing a different vehicle. Overall, it felt like they were only focused on making a sale rather than respecting their customers’ time. Very disappointing experience.

I had a very disappointing experience with the Subaru service department in Meridian, Idaho. I dropped my car off on a Sunday and was told the next day that it needed $10,000 in repairs—an astronomical amount I never expected. When I asked for details, their explanation was vague and didn’t add up. I went to a trusted local mechanic, a family friend, who verified that only one small issue was actually wrong with the car—a cracked exhaust manifold. Their quote? Just $1,100. The dealership falsely claimed multiple problems—engine leaks, turbo issues—none of which were real. I felt ... Read More

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Google - Feb 26, 2026

I had a very disappointing experience with the Subaru service department in Meridian, Idaho. I dropped my car off on a Sunday and was told the next day that it needed $10,000 in repairs—an astronomical amount I never expected. When I asked for details, their explanation was vague and didn’t add up. I went to a trusted local mechanic, a family friend, who verified that only one small issue was actually wrong with the car—a cracked exhaust manifold. Their quote? Just $1,100. The dealership falsely claimed multiple problems—engine leaks, turbo issues—none of which were real. I felt completely taken advantage of, as a young woman who wasn’t familiar with car repairs. In the end, this was a simple, affordable fix, and I regret trusting the dealership. I would not recommend their service.

Giving 2 start cause we absolutely love our Subaru. They are awesome cars. Last may-ish we came in for an oil change and to have our interior lights check out because they all went out suddenly at the same time. Doesn't seem like a big deal. Until you have to pull out a carseat at night and its so freaking dark. Originally we were paired with Ben in the service department. And our experience was fine. They couldn't figure out our interior light situation when we picked up our car. Ben said he'd reach out to other people ... Read More

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Google - Feb 26, 2026

Giving 2 start cause we absolutely love our Subaru. They are awesome cars. Last may-ish we came in for an oil change and to have our interior lights check out because they all went out suddenly at the same time. Doesn't seem like a big deal. Until you have to pull out a carseat at night and its so freaking dark. Originally we were paired with Ben in the service department. And our experience was fine. They couldn't figure out our interior light situation when we picked up our car. Ben said he'd reach out to other people and see if we can can get it fixed. We called him 3 times. And never called us back. Then life got busy and Now today its February almost a year later. Were back a Subaru service. Called a week before to make an appointment to get regular services done and to get out lights looked at at our adaptive headlights. So because they didnt resolve our light issue back in May we have to pay them over $100.00 can't remember the exact price. Maybe $150. To have them fix the light problem they were supose to fix back in MAY. Anyone recommend a decent auto repair shop that can actually fix the problem the first time and not have to make you pay when they never fix it the first time...

I recently purchased a 2026 Outback Touring XT from Treasure Valley Subaru, and I couldn’t be happier with the experience. As an older woman, buying a new vehicle can feel a bit intimidating—but Teya made the entire process enjoyable and stress-free. She was professional, knowledgeable, and genuinely fun to work with. She patiently answered all of my “old lady questions” without ever making me feel rushed or silly. Her expertise and warm personality turned what could have been an overwhelming experience into a truly pleasant one. When it came time for paperwork, Nate was equally impressive. He was efficient, ... Read More

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DealerRater - Feb 15, 2026

I recently purchased a 2026 Outback Touring XT from Treasure Valley Subaru, and I couldn’t be happier with the experience. As an older woman, buying a new vehicle can feel a bit intimidating—but Teya made the entire process enjoyable and stress-free. She was professional, knowledgeable, and genuinely fun to work with. She patiently answered all of my “old lady questions” without ever making me feel rushed or silly. Her expertise and warm personality turned what could have been an overwhelming experience into a truly pleasant one. When it came time for paperwork, Nate was equally impressive. He was efficient, thorough, and explained everything clearly. He somehow managed to make signing documents—usually the most boring part—actually kind of fun! I even declined the purchase celebration, but I truly appreciated the opportunity to meet Rob and other members of the staff. It’s clear this dealership values customer experience from start to finish. Thank you all for making this milestone such a positive one!

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They made us wait five hours and couldn’t even get us a price for the car we wanted. Excellent credit and big down payment but they jerked us around so we would just pay what ever they wanted because we were tired of being there. We left and went to Larry Miller Subaru and it was so much better. I would never recommend Treasure Valley Subaru to anyone. They play games and give you the run around. I prefer honest upfront people when buying a car.

They ruined my credit and charged me 34k for a 16k based model vehicle and lied saying it was four wheel drive but it was actually front wheel drive.

I cant stand when dealerships dont put prices on vehicles, I talked to 3 different people and got 3 different prices on 1 vehicle. Its so shady I wont be going back.

I had nobody to go with me to get my car and I regret it. I had Gino and Gino Jr. help me get my car and they at no point during the signing told me I’d be charged $15k NOT $10k like what I thought it was. I am absolutely disgusted with this companies work integrity. I am NEVER purchasing from your company again.

This place should be ashamed of themselves i will make sure I tell everyone. I was in here and working with Brian for 3 days to get approved and finally did and the day we were going to go in and sign paperwork he ended selling the vehicle that I wanted. I am so pissed so I went to TEAM MAZDA and it took 3 HOURS not days and I had a better car and am so HAPPY after that THANK YOU PRESTON for great service

If you decide to buy a vehicle from them, AVOID FORREST AT ALL COSTS! He'll make promises he can't keep, then harass and gaslight you afterwards. My experience with him happened at Team Mazda, and he quit shortly after he sold me it. He's still employed by the same owner now at TVS. Just a heads up.

I can’t say enough about the kindness and professionalism of Treasure Valley Subaru. They went above and beyond for my 83 year old father, even though they knew he wouldn’t be purchasing a new vehicle from them. They were quick to help us by taking in his vehicle to sell, and they even offered to remove a special hand-control device he had installed — and give it back to us so we could possibly sell it. Their team was incredibly thoughtful, efficient, and respectful throughout the whole process. It’s rare to find a business that leads with such genuine ... Read More

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DealerRater - Oct 1, 2025

I can’t say enough about the kindness and professionalism of Treasure Valley Subaru. They went above and beyond for my 83 year old father, even though they knew he wouldn’t be purchasing a new vehicle from them. They were quick to help us by taking in his vehicle to sell, and they even offered to remove a special hand-control device he had installed — and give it back to us so we could possibly sell it. Their team was incredibly thoughtful, efficient, and respectful throughout the whole process. It’s rare to find a business that leads with such genuine care for people, not just sales. We are truly grateful and highly recommend them!

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Contacted regarding a Subaru Ascent they had for sale and made an offer. Melvin the sales manager said they would call back never heard from him or Tommy the sales guys I was working with needless to say I would not waste my time with them if you are an out of state buyer they will not give you the time of day! They do not want to sell their cars. Do not trust them!

After submitting some basic info on the website, Tanner reached out immediately. I had a busy week so I received a few more messages before I had the time to call back. I did and he was super friendly, answered some questions, and made an appt for me to come in and look for a new Subaru and see about trading in my old one. I already knew pretty much what I wanted but had questions and needed people who knew more than me. I was so very lucky to get Teya as my sales lady extraordinaire. She is new, ... Read More

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DealerRater - Sep 6, 2025

After submitting some basic info on the website, Tanner reached out immediately. I had a busy week so I received a few more messages before I had the time to call back. I did and he was super friendly, answered some questions, and made an appt for me to come in and look for a new Subaru and see about trading in my old one. I already knew pretty much what I wanted but had questions and needed people who knew more than me. I was so very lucky to get Teya as my sales lady extraordinaire. She is new, not to the car game but to the sales floor and did an amazing job at finding any answers she didn’t know, learning from her coworkers along the way and for me, her great personality and presence helped me feel comfortable and we even had some fun! We didn’t find what I was looking for that first day but I left feeling I knew even more of what I wanted and overall it was a great day. Later that evening I got a call from Brennan who offered to assist in finding me the right car and invited me back in the following day to look at another option. Luckily Teya was working that day as well so the 3 of us test drove my car, they answered questions, and we chatted along the way. Tina hooked me up with snacks, Suby was my emotional support car buying dog, the best! I believe I met both Jake and Sam, both were super friendly and helpful. Ok- full disclosure, did they upsell me? Yeah, they sure did, but not so much that I feel regret, I loooooooove my new car. So good for them. I had my financing all set but they wanted to beat what my credit union could do. The paperwork of buying a car sucks. I hate it. But this was best case scenario. I spent a lot of time with JP and he was awesome. He explained everything to me and gave me the information I needed to feel confident moving forward. Now finally, I needed to go back just a week later to refinance. My credit union was able to beat their deal, to everyone’s surprise so I wanted to cancel some additional policies and rearrange some numbers. Nate figured out how to accommodate my schedule to come in right away over the phone and I worked with Lloyd to get everything changed. He was super helpful, efficient, and made everything easy and fast. Needless to say, I’m very happy with my experience and look forward to more great service when I bring my car in to have the service team keep it in great shape. One more thing, the best thing, Teya worked some magic and got 2 new soobies for my dogs! Now my husband, myself, and my two pups all have our Subarus and we all love them very much.

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Sitting in their waiting room on hour 4 of a one hour recall repair. Wasted half an afternoon with no end in sight. Bright spot, they close in an hour so 4 hours max 😡

Cars are too expensive

We have used the service department on several occasions and been very impressed with all of our experiences. We have used two different service writers, Ben and Rick and both were awesome. The techs do amazing work and the prices are very competitive for the valley. I would recommend them from everything to an oil change to engine replacement.

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DO NOT COME HERE FOR REPAIRS!!!! I brought my Subaru in for damage to my front end suspension and tire rods and they claimed it had frame damage and they could not repair and they tried quoting me at FIFTEEN THOUSAND DOLLARS OVER THE PHONE. I dealt with a guy named Ben and he’s a joke he said it wouldn’t start so I went there myself and found the issue in seconds it was the battery. What a joke to call yourself a autobody shop. I sent the damage to caliber collision and crash champions and both quoted ... Read More

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Google - May 16, 2025

DO NOT COME HERE FOR REPAIRS!!!! I brought my Subaru in for damage to my front end suspension and tire rods and they claimed it had frame damage and they could not repair and they tried quoting me at FIFTEEN THOUSAND DOLLARS OVER THE PHONE. I dealt with a guy named Ben and he’s a joke he said it wouldn’t start so I went there myself and found the issue in seconds it was the battery. What a joke to call yourself a autobody shop. I sent the damage to caliber collision and crash champions and both quoted me under 8 thousand and said they would fix it. If you wanna go the dealership route go to LARRY H MILLER way better people and way more helpful. Ask for will at Larry h miller he is a stand up and great guy.

This location does not listen to its customers, address concerns or answer questions. Both over the phone and in person, both at the front desk and from experienced techs. We will not be returning. Or possibly even buying from the company again.

No prices on any of the used cars because it “goes by the market”. Very convenient way for them to make up a price on the spot. That or they’re just too lazy to update the printouts once a week. (Asked for the costs of a few vehicles and no surprise, they were sky high). Either way, not gonna bother with a dealership that can’t be up front with their customers. Also, blasting The Cure from the speakers in the lot is an odd choice. Never thought of Robert Smith as the voice of buying a car

A team without integrity, modifying contracts at will, wasting time.

Imagine charging a tarrifs cost onto an already over priced vehicle. What a joke

Dony made the purchase so simple. But he really shined after the deal was done. Helping get shipping for my vehicle to RI!

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My fiancé and I looked on their website and put basic contact information into their site to browse their vehicles and get info on January 9th. We decided we were not interested and moved on only to have them repetitively call and email since, even blocking their number at one point only to have them call to continue their harassment FROM A DIFFERENT NUMBER. Even if we had been considering their vehicles, we would not ever purchase from them now due to their harassing.

Extremely slow service center with poor communication. I have not heard about my part that was supposed to be in well over a week ago. Slow and/or no responses from service manager while car is in the shop. At my last visit, I was assured the car oil change would be done in the morning. Arrived in the afternoon to ensure they had time, and they only started on it once I arrived. This experience has been vastly different from all of my visits at Larry H Miller in Boise. This is only further evidence as to why I ... Read More

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Google - Jan 29, 2025

Extremely slow service center with poor communication. I have not heard about my part that was supposed to be in well over a week ago. Slow and/or no responses from service manager while car is in the shop. At my last visit, I was assured the car oil change would be done in the morning. Arrived in the afternoon to ensure they had time, and they only started on it once I arrived. This experience has been vastly different from all of my visits at Larry H Miller in Boise. This is only further evidence as to why I canceled my original vehicle purchase through Treasure Valley Subaru and took my business to Larry H Miller originally. I had only hoped not to have to drive as far for service appointments, but I will be from now on.

Terrible service department. 2 hours for a simple oil change. Pathetic. I will not be recommending anyone to go here for service. I have been a Diesel Mechanic for over 30 years in the Agriculture industry and I have never treated a customer as poorly as this Service Department treats their customers.

Frustrating! I can’t get a straight answer from anyone there. Been emailing them to give me their best price on a car and they won’t give me a price, they keep telling me to come down to get an amazing price and they keep having different people email me and won’t respond when I ask a straightforward question. I’m frazzled and tired of dealing with them and I haven’t even bought a car from them yet! Just give me your best price and stop dawdling and giving me the runaround about the “amazing deal” you ... Read More

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Google - Dec 18, 2024

Frustrating! I can’t get a straight answer from anyone there. Been emailing them to give me their best price on a car and they won’t give me a price, they keep telling me to come down to get an amazing price and they keep having different people email me and won’t respond when I ask a straightforward question. I’m frazzled and tired of dealing with them and I haven’t even bought a car from them yet! Just give me your best price and stop dawdling and giving me the runaround about the “amazing deal” you have for me. I’m done playing games with you guys. I see they have great reviews so maybe I just got a couple of people who didn’t do their best. To TVS: No one ever reached out to me, I think your response was simply damage control. Sorry to ding you so hard but this was a softball pitch that anyone at TVS could’ve hit but you all struck out. I actually did go down there a couple of weeks ago and spoke to a really nice salesman (forgot his name) who was friendly and helpful. I love the off-road course you have, but unfortunately the prices weren’t amazing.

I was told to bring my Ford back to Treasure Valley Subaru in a year and when I did that, I was told I hadn't gotten the prinicple down far enough. I just put in 600.00 in a car that I shouldn't have needed to do. Now I'm stuck with a car that severely leaks transmission fluid. I took the car back to Treasure Valley Subaru because that's what Rob Studebaker said to do. When I got there, Mr. Studebaker didn't acknowledge me, taked with owners instead and I had to give my car back to ... Read More

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Google - Sep 26, 2024

I was told to bring my Ford back to Treasure Valley Subaru in a year and when I did that, I was told I hadn't gotten the prinicple down far enough. I just put in 600.00 in a car that I shouldn't have needed to do. Now I'm stuck with a car that severely leaks transmission fluid. I took the car back to Treasure Valley Subaru because that's what Rob Studebaker said to do. When I got there, Mr. Studebaker didn't acknowledge me, taked with owners instead and I had to give my car back to the payment company. They never helped me out.

Choose Treasure Valley Subaru for your car buying needs. The staff are all friendly, helpful, and knowledgeable and helped me through the process of purchasing a car for the first time flawlessly. Bret Eshelman is an amazing human being and knows his stuff! Go there. You won’t be sorry!

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